Customer satisfaction is our prime motive. If you are not completely satisfied with an item you purchased, you may return it within 14 days in the original packaging and we will refund your purchase if it is eligible.

How to Return or Exchange a Purchase?

You may return your purchase by mail. Simply fill out the Return Form enclosed in your package (to avoid any delay in processing your refund, please ensure the form is thoroughly completed). Please mail the completed form, original invoice and the item(s) you wish to return to the address on the form.

Please note that you are responsible for all shipping and handling costs when sending a return.

If you wish to exchange your purchase, please follow the above return procedures and place a new order for the correct product.

You can always contact us at customerservice @ iRockerOnline.com if you have questions or need assistance with the form.